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ol{margin:6px 0;padding-left:24px}.field .rte:focus-within{box-shadow:0 0 0 3px var(--accent-glow)}.ticket-html img{border-radius:6px;max-width:100%;height:auto;margin:6px 0;display:block}.ticket-dropzone{border:1px dashed var(--line);border-radius:var(--radius-sm);text-align:center;color:var(--text-muted);cursor:pointer;padding:14px 12px;font-size:13px;transition:border-color .12s,background .12s}.ticket-dropzone svg{vertical-align:-3px;margin-right:8px}.ticket-dropzone:hover{border-color:#38404f}.ticket-dropzone.is-over{border-color:var(--accent);background:#e4252b0f}.ticket-file{border:1px solid var(--line);border-radius:var(--radius-sm);color:var(--text);align-items:center;gap:10px;padding:7px 10px;font-size:13px;text-decoration:none;display:flex}a.ticket-file:hover{border-color:#38404f}.ticket-file--stack{padding:7px 10px;display:block}.ticket-file__row{color:var(--text);align-items:center;gap:10px;text-decoration:none;display:flex}a.ticket-file__row:hover{color:var(--accent)}.ticket-progress{border:1px solid var(--line);border-radius:var(--radius-sm);margin-top:8px;padding:8px 10px}.ticket-progress__head{align-items:center;gap:10px;margin-bottom:6px;font-size:13px;display:flex}.ticket-progress__bar{background:var(--bg-2);border-radius:4px;height:6px;overflow:hidden}.ticket-progress__bar span{height:100%;transition:width .12s linear;display:block}.rte{border:1px solid var(--line);border-radius:var(--radius-sm);background:var(--bg-2);flex-direction:column;min-height:0;display:flex}.rte:focus-within{border-color:var(--accent)}.rte__toolbar{border-bottom:1px solid var(--line);flex-wrap:wrap;flex-shrink:0;gap:2px;padding:6px;display:flex}.rte__btn{width:30px;height:28px;color:var(--text-muted);cursor:pointer;background:0 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0}.rte__uploading{color:var(--text-muted);align-items:center;gap:6px;margin-left:auto;padding-right:6px;font-size:12px;display:inline-flex}.media-audio{filter:invert(.92)hue-rotate(180deg);border-radius:999px;width:100%;max-width:420px;height:36px;margin-top:6px;display:block}.media-video{border:1px solid var(--line);border-radius:var(--radius-sm,8px);cursor:pointer;background:#000;margin-top:6px;padding:0;line-height:0;display:block;position:relative;overflow:hidden}.media-video:hover{border-color:var(--accent)}.media-video video{pointer-events:none;max-width:320px;max-height:200px;display:block}.media-video__play{color:#fff;text-shadow:0 2px 10px #0009;justify-content:center;align-items:center;font-size:20px;display:flex;position:absolute;inset:0}.media-video__play 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